For ages 21+

Responsible Gaming Commitment

At tk, we believe gaming should be a form of entertainment — not a cause of financial hardship. Play within the right limits and keep yourself and your family safe.

Safe Environment

Identity Verification

Session Time Limits

24/7 Support

Age Limit and Our Policy

The minimum age to register and play at tk is 21. This policy is strictly enforced.

Under our Terms and Conditions, every user must confirm their age when creating an account. Providing false information may result in account closure and forfeiture of winnings. tk never shares an account holder's personal identity or age information with third parties — see our Privacy Policy for details.

Take Control Yourself

tk gives you several tools to keep your gaming habits within limits.

Set Deposit Limits

Set a maximum deposit amount per day, week, or month. Once a limit is set, it takes effect immediately.

Deposit Control

Session Time Limit

Set how long you can play in one session. When the time is up, the platform will automatically notify you to take a break.

Time Control

Temporary Break (Cooldown)

Temporarily suspend your account for anywhere from 24 hours to 30 days. During this time, you will not be able to log in or make deposits.

Temporary Suspension

Self-Exclusion

Choosing long-term self-exclusion closes your account completely for 6 months to 5 years. Once activated, it cannot be cancelled before the period ends.

Permanent Break

Activity Report

View your deposit, withdrawal, and betting history at any time. This information helps you assess your own habits.

View History

Direct Support

If you need help setting limits or activating self-exclusion, contact tk's 24/7 live chat or email in Bengali.

Support Chat

Recognise the Warning Signs

Certain behaviours can be early signs of a gambling problem. Recognising them early makes it easier to take action.

Going Over Budget

Depositing more than your planned limit each time, or placing more bets to try to recover money you have lost.

Losing Track of Time

Spending hours and hours playing, cutting into time for family, work, or studies.

Growing Financial Pressure

Struggling to cover daily expenses yet continuing to spend money on betting.

Unable to Stop

Telling yourself "this is the last round", but starting over again and again.

Hiding from Family

Keeping how much you play or how much you have lost secret from family or friends.

Emotional Restlessness

Feeling irritable, anxious, or low when you cannot play, and staying in a bad mood.

If you notice even one of these signs in yourself, do not ignore it — take action now. Our FAQ has detailed steps on self-exclusion and limit setting.

Assess Yourself

Think honestly about the questions below — they are a simple way to identify a problem.

In the past month, was there a day when you spent more time or money on betting than you had planned?

Did you try playing again the next day to win back money you had lost?

Has a family member or friend ever expressed concern about your betting habits?

Did you find it hard to reduce or stop your urge to play?

Did you bet using money set aside for essential daily expenses?

Is betting affecting your sleep, work, or mental health?

If you answered "yes" to more than two questions, consider setting limits or self-exclusion and speak with our support team.

Where to Get Help

Seeking help when you cannot manage on your own is not weakness — it takes courage.

tk Live Chat — 24/7

Speak directly with our support agents in Bengali. Open live chat at any time to set up self-exclusion or limits — no judgement, completely confidential.

Instant Response

Email Support

Write to us by email to describe your situation in detail. Our support team replies to every message in Bengali and English.

[email protected]

Support in Bengali

Family and Trusted Ones

Talk openly with a family member or close friend. Their support can be just as effective as professional advice.

Family Support

Professional Counselling

Contact a mental health centre or the psychiatry department of a hospital. In Bangladesh, there are several government facilities including the National Institute of Mental Health (NIMH).

Professional Advice

Community Support Groups

Join a support group that works with gambling-related problems — hearing the experiences of others who have faced the same issue can be motivating.

Group Support

Account Closure Request

You can request a full account closure at any time. Let us know via live chat or email and we will take action within 24 hours.

Account Closure

tk's Commitment

Responsible gaming is not just a rule — it is the foundation of our platform.

tk believes that healthy entertainment is only possible when users play with awareness and within their means. That is why we never encourage users to go beyond their limits. To learn more about us, visit our About Us page.

Age verification: Every user's age is confirmed at registration; accounts cannot be created by anyone under 21.
Privacy protection: Personal and financial information is kept strictly secure through SSL encryption.
No artificial pressure: No advertisement or message is used to push users into placing more bets.
Transparent rules: All rules for bonuses, bets, and payouts are written out clearly.
Easy self-exclusion: Self-exclusion can be activated at any time with a single message on live chat — no complicated process.
24/7 Bengali support: Agents who speak Bengali are always available — day or night.

Responsible Gaming FAQ

Here are answers to the most commonly asked questions.

Yes, if you have a balance in your account before self-exclusion takes effect, you will be given the opportunity to withdraw it. Contact our live chat for the exact process — they will guide you step by step.

A deposit limit reduction takes effect immediately. However, a request to increase a limit may have a waiting period before it is processed, so that you have enough time to reconsider your decision.

No. Once self-exclusion begins, it cannot be cancelled before the set period ends. This is intentional, so that the decision remains in effect.

Use parental control software on your device. Never leave your tk account login details within reach of children or minors. If you have concerns, contact us via live chat or email — we will act promptly.

Raise your concern calmly — speak with empathy rather than criticism. If needed, guide them toward professional mental health support. You can also notify tk's support team — we will help with limit setting or self-exclusion.

No. Betting and casino games are designed for entertainment — they are not a reliable source of regular income. The chance of losing in every game is greater than the chance of winning. Never use betting as a way to meet your financial needs or pay off debt.